Contents

Telescope Problems

  • Cannot Find Star
  • Hit Telescope Limit
  • Dome Lost
  • irtcs Hangs
  • Camera Problems

  • No Image
  • Filter Error
  • Lens Error
  • Mouse won't work
  • Telescope Problems

    Cannot Find Star: (See also Camera Problems.)

    To check coordinates, either:

    1. Stow telescope via Tele Tasks menu, and check levels on top box. Both bubbles should be within a couple of small marks of being centered. or,
    2. Go to a bright star, and check the finders. Star should be exactly in the center of both finders. If you have to move the dome to use the finders, turn the dome off via the Tele Tasks menu, then move it with the button on the hand paddle. Turn the dome back on when you are ready to resume.

    If coordinates are only a little bit off, find a bright star in the finder. Use first the small finder, then the large finder, and finally center the star in the TV guider field. (Don't forget to put the guide probe on axis.) Then reset the telescope coordinates via the Tele Tasks menu.

    If the coordinates are way off, you may need to use the reference task, which will locate the zenith for you. Select the Stow Tele task under Tele Tasks. Make sure telescope goes somewhere near zenith; if not, put it there manually. Then select the Ref Tele task under Tele Tasks. The telescope will be left in the reference position, and the coordinates will be reset to the reference position. If you then Stow Tele again, you should find the levels on the top box indicating level. (The stow position should have the bubbles nearly centered; the reference position is noticeably different.)

    Hit Telescope Limit:
    The software has a protection against slewing too far over. The telescope will not move if you have requested an illegal move. On the PC-TCS monitor, the word Next will be highlighted in red. It is possible however, to go to the hardware limit by slewing with the hand paddle.

    If you have reached the physical limit of 20 degrees above the horizon, the drive motors will shut off automatically. Also, the dome begins to rotate continuously. To get restarted, first and most important, find out what you did wrong and correct that. It could be that you have reset the coordinates completely wrong, and then tried to slew to what would have been a reasonable place, but which was rendered impossible to achieve by the zero point mistake. Once you know what you did wrong, go out to the telescope and gently push on the top ring in an upwards direction until the motors re-engage. You can now slew the telescope by hand till it is in a reasonable position. You might have to "unpanic" the TCS computer by hitting F10, F9, F10. (Directions are also on the display screen.)

    Dome Lost:
    To retrieve the pointing of the dome, go to the Tele Tasks menu of the TCS and turn off the dome tracking, and then click on Home Dome. This will send the dome to its home sensor. Then turn the dome tracking back on.

    irtcs Hangs:
    Sometimes irtcs freezes; everything else seems alive, but irtcs won't work. The most likely explanation is that there is a sub-window (like Focus or TeleTasks) hidden but still active. Try hitting the "front" key a few times or iconifying the main irtcs window to make sure there isn't one of these hanging around.

    If that doesn't work, it is probably necessary to kill off irtcs and start over. Go to the window where you started irtcs, type jobs to find its job number, then type kill -HUP %1, using the actual job number in place of the "1." Then type ipcs and make sure there are no message queues or shared memory segments still in use. If there are, try rmseg and then ipcs again. If this doesn't work, kill the camera program (die in the dark window on stelircam), then rmseg and then ipcs yet again. If this doesn't work, it's probably necessary to reboot flwo48 and start over. If you do that, you might as well go through the whole telescope startup routine again.

    Camera Problems

    No Image: (See also Telescope Problems.)
    • Is dark slide open? Top box filter open? Look down the telescope towards the camera, and make sure you can see the dewar entrance window.
    • Is camera set to a reasonable filter in at least one channel? Is integration time long enough for the brightness of the star?
    • Is camera properly initialized? Do dark frames look normal?
    • Is the image below saturation? (Remember, heavily saturated images come out zero!)
    Filter Error:
    Regardless of what kind of error occurs, you should at the end check background rates or star brightness to make sure you really end up on the correct filter. There are two kinds of error:
    • XUI shows "Error"
      If the XUI shows "Error" instead of "OK" for RedFilter or BluFilter, it means that the filters have not initialized properly or have gotten lost. The first thing to do is to initialize again. Type in the Command line: filterinit 0 for red or filterinit 1 for blue.

      If no success, go out to the dome and turn the offending filter knob about a quarter turn by hand. You can tell which knob is which because the motor mount is anodized in the corresponding color. Then try filterinit again. If that doesn't work, try moving by hand a larger amount, say a couple of turns, then initializing yet again. The initialization routine is pretty good, but there seem to be a few starting locations that throw it off.

    • Filter controller light off
      The filter controller chassis has four green lights; in normal operation, all four should be on. If one of the top two lights is off (when the filters are not moving), it means the filter is not at the correct position. This indicates a hardware problem, which should be reported.

      To get going again, first try filterinit as above. If that doesn't work, you can move the filter knob a very small amount by hand until the light goes on. You will need two people to do this; one to move the knob and another to watch the light.

      If all else fails, you can use the pupil viewer to check the filter positions. This is tedious, and you will not wish to move the filters very often during the night. Still, it's better than losing a night.

    Lens Error:
    If the XUI shows "Error" instead of "OK" for Len, it means that the lens slide did not initialize properly or has gotten lost. The first thing to do is to initialize again. Type in the Command line: leninit. This should leave the lens set in wide field mode.

    If the initialization doesn't work, try turning the lens knob by hand. The lens motor is the one in the gold colored mount. If you are correctly set in wide field, the knob should turn clockwise about half a turn before meeting resistance. (Don't force it!) Turn it counter-clockwise about two turns from the resistance point, then initialize again.

    When the lens knob is turned fully clockwise, one of the green lights on the controller should go out. This means you have hit the limit switch, which is fine. Just make sure you are well off the limit before trying to initialize. In normal operation, the limit switches should never be hit, and both of the lower green lights should stay on.

    (back arrow) To Table Of Contents

    Mouse on stelircam won't work:

    No guarantees, but this is most likely a problem with the remote transceiver, a device needed to send the keyboard, screen, and mouse information over the distance from the control room to the computer room.

    First, check the mouse wire and make sure it's plugged in.

    Second, notice that the mouse plugs into a small box, which has a power supply also connected. At the other end of the power supply cord is a black, cubical transformer. First try unplugging the mouse D-connector from the box and plugging it back in. If that doesn't work, try unplugging the transformer from the wall and plugging it back in. Never unplug the power supply at the box end! Then try unplugging the mouse once more.

    If this doesn't work, you will have to power off stelircam and restart. If you can (i.e. if the mouse cursor is in a shell window), shutdown the computer by typing "shutdown -h now," and wait 30 seconds or so for the shutdown to finish. Then in the computer room, open the front panel on stelircam, which is near the back wall and in a black, rack-mount box. Turn power off. Then, back in the control room, unplug the transformer as above, and plug it back in. Finally, turn stelircam power back on and wait for it to boot.

    If all this doesn't work, there may be a hardware problem. Either phone for help, or just run with all windows on flwo48.

    (back arrow) To Table Of Contents

    Creation: 1997 April 22 by Steve Willner/swillner@cfa.harvard.edu
    Latest HTML version : 1997-10-13 by SPW